1. Introduction & Scope

1.1. This Client Agreement (the "Agreement") is a legally binding document between you ("Client", "you", "your") and NTWMarkets (the "Company", "we", "us"), incorporated under the laws of Saint Lucia with Registration No. 2025-00138, registered address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.

1.2. By registering, funding your account, clicking "I Accept", or placing any trade, the Client acknowledges that they have read, understood, and accepted all terms, including the Non-Withdrawable Bonus Policy outlined in Clause 8. The Company provides execution-only services in CFDs, Forex, commodities, indices, cryptocurrencies, and other leveraged instruments without investment advice or portfolio management.

1.3. English version prevails over any translation. The Company may act as principal (market maker) and may hedge positions with liquidity providers.

2. Definitions & Interpretation

"Account" – trading account with NTWMarkets.
"Bonus / Trading Benefits" – any deposit bonus, credit, promotional cashback, risk-free trade, or incentive. Bonuses are strictly NON-WITHDRAWABLE and cannot be redeemed as real money.
"CFD" – Contract for Difference.
"Free Margin" – Equity less required Margin.
"Margin Call Level" – 30% (as published on website).
"Stop Out Level" – 0% (zero).
"Prohibited Trading" – arbitrage, latency abuse, martingale without risk controls, HFT scalping, bonus abuse, hedging across multiple accounts, and any form of market manipulation.

3. Services & Execution Model

3.1. The Company offers online trading in financial derivatives on an execution-only basis. All transactions are executed over-the-counter (OTC). The Client acknowledges that the Company may be counterparty to trades.

3.2. Orders: Market, limit, stop, trailing stop, take-profit, stop-loss. Execution depends on market liquidity, slippage may occur, especially during volatile sessions or news events. The Company may refuse or cancel any order that violates this Agreement.

3.3. The Company does not provide investment advice, recommendations, or suitability assessments. All trading decisions are the Client's sole responsibility.

4. Risk Disclosure

Trading leveraged products such as CFDs and Forex carries a high level of risk. You may lose your entire invested capital rapidly. Leverage magnifies both profits and losses. Negative Balance Protection is offered to retail clients under normal market conditions, but it may be invalidated in cases of fraud, market abuse, prohibited trading strategies, or force majeure events.

5. Client Funds, Deposits & Withdrawals

5.1. Client funds are held in segregated accounts with top-tier financial institutions, separate from Company operational funds.

5.2. Withdrawals are processed within 3 business days after request, subject to successful KYC/AML verification. Funds are returned to the original payment method whenever possible.

5.3. The Company may delay or reject withdrawals if there is suspicion of bonus abuse, prohibited trading, or incomplete verification. Dormant accounts (no activity for 6 months) may incur a monthly fee of $5 USD or equivalent.

5.4. Withdrawal of profits generated using bonuses is allowed only after meeting the required trading volume, and the bonus principal will be removed upon any withdrawal request.

6. Margin Requirements & Stop Out

6.1. The Client must maintain sufficient margin at all times. Margin requirements are specified in the Contract Specifications on the NTWMarkets website.

6.2. Margin Call Level: 30%. When margin level falls below 30%, the Company may attempt to notify the Client but is not obligated to close positions.

6.3. Stop Out Level: 0%. If margin level reaches 0%, the Company will begin closing open positions starting with the most loss-making trades without prior notice. Negative balance protection ensures retail clients cannot lose more than their deposited funds, except in cases of abuse or fraudulent activity.

7. Prohibited Trading Practices

The following conduct is strictly prohibited and may result in trade cancellation, profit confiscation, account suspension, or permanent ban:

• Arbitrage (latency, triangular, or price-feed arbitrage).
• High-frequency scalping (holding trades for less than 90 seconds to exploit execution delays).
• Martingale & grid strategies without stop-loss or risk limits.
• Hedging across multiple accounts owned by the same person or related parties.
• Automated EAs designed to manipulate pricing, overload servers, or exploit system weaknesses.
• Wash trading, spoofing, layering, insider trading.
• News/event exploitation during abnormal volatility to gain artificial profit.
• Bonus abuse: using promotional credits without genuine trading intent.

If the Company detects any prohibited practice, it may, in its sole discretion, reverse trades, confiscate profits, and terminate the Agreement without prior notice.

8. Bonus & Trading Benefits (NON-WITHDRAWABLE POLICY)

8.1. Nature of Bonuses: From time to time, NTWMarkets may offer deposit bonuses, trading credits, cashback rewards, or promotional incentives (collectively “Bonus”). ALL BONUSES PROVIDED BY NTWMARKETS ARE NON-WITHDRAWABLE AND HAVE NO CASH VALUE. Bonuses are added solely to increase trading capacity, provide additional margin, and enhance trading experience. The bonus amount itself cannot be withdrawn, transferred, or converted to real funds under any circumstance.

8.2. Profit Withdrawal & Bonus Conditions: Profits generated using a non-withdrawable bonus may be withdrawn only after the specific trading volume requirement (lot size condition) set forth in each promotion is satisfied. Even after meeting volume conditions, the bonus principal is automatically removed upon any withdrawal. The Client acknowledges that attempting to withdraw the bonus itself or engaging in structured transactions to circumvent this policy constitutes bonus abuse and may lead to forfeiture of all profits and account closure.

8.3. Prohibited Bonus Abuse: The Client shall not engage in any scheme aimed at unjust enrichment from bonuses, including but not limited to: opening multiple accounts to collect multiple bonuses, using risk-free hedging or arbitrage to meet volume requirements, employing automated strategies solely to generate turnover without genuine market exposure, or colluding with third parties. The Company will investigate any suspicious activity and may nullify all bonuses, confiscate profits, and permanently restrict the Client's access to promotions.

8.4. Amendment & Cancellation: NTWMarkets reserves the right to modify, suspend, or cancel any bonus promotion at its sole discretion without prior notice. If the Client breaches any term of this Agreement, all bonuses shall be void, and any pending withdrawals may be recalculated after removal of the bonus amount. No compensation will be paid for the loss of a non-withdrawable bonus.

8.5. No Cash Redemption & Finality: The Client explicitly waives any right to claim the monetary value of any bonus. Bonuses are promotional tools only. By accepting any bonus, the Client agrees that the bonus is not part of their real balance and may never be withdrawn. The Company's decision regarding bonus eligibility, cancellation, and withdrawal restrictions is final and binding.

Illustration: If a Client receives a $300 non-withdrawable bonus and generates $1,200 in total profit, the maximum withdrawable amount (after meeting volume conditions) is $1,200 minus any applicable fees. The $300 bonus is deducted at withdrawal stage. The Client cannot request to "keep" the bonus in any form.

9. Indemnity & Limitation of Liability

9.1. The Client indemnifies the Company against all losses, claims, damages, and expenses arising from the Client's breach of this Agreement, misrepresentation, fraud, or prohibited trading activity.

9.2. The Company shall not be liable for any indirect, incidental, or consequential damages, including lost profits, resulting from market conditions, platform unavailability, third-party payment failures, force majeure, or execution delays beyond the Company's reasonable control.

9.3. The Company does not guarantee uninterrupted access to trading platforms or the accuracy of third-party data.

10. Termination & Account Closure

Either party may terminate this Agreement with written notice. The Company may terminate with immediate effect upon an Event of Default (including fraud, AML non-compliance, abusive trading, or any breach of material provisions). Upon termination, all open positions will be closed at prevailing market rates. Any remaining balance after settlement of fees, costs, and liabilities will be returned to the Client, excluding non-withdrawable bonus amounts which are forfeited without compensation.

11. Governing Law & Dispute Resolution

11.1. This Agreement is governed by the laws of Saint Lucia. Any dispute shall first be raised through the Company's Complaints Handling Procedure (available at www.ntwmarkets.com/complaints). If not resolved, the parties submit to the exclusive jurisdiction of the courts of Saint Lucia.

11.2. The Client acknowledges receipt of the Risk Disclosure Statement, Conflicts of Interest Policy, and Order Execution Policy, all available on the official website.

12. Amendments, Force Majeure & Communication

Amendments: The Company may revise this Agreement by posting an updated version on www.ntwmarkets.com with at least 7 calendar days' notice. Continued use of services after the effective date constitutes acceptance.

Force Majeure: The Company is not liable for delays or failure to perform due to events beyond its control (natural disasters, war, regulatory changes, cyberattacks, market disruptions). In such events, the Company may suspend services, modify margin, or close positions at reasonable prices.

Communications: Official notices are sent to the Client's registered email. It is the Client's responsibility to maintain accurate contact details. Telephone calls and electronic chats may be recorded for compliance and dispute resolution.